Returns and Refund Policy
Welcome to the official global storefront of the KP Astrology Learning Academy (kpastrologylearning.com), owned and operated universally by Bhagyaratna Astrotech LLP.
Our educational platform enforces a strict, transparent commercial framework to govern our self-paced mastery model. Please review our policies regarding digital asset access and physical textbook delivery before processing your one-time tuition investment.
1. Digital Video Assets (“Digital Products”)
Absolute Finality of Purchase
Non-Tangible Irrevocable Goods: Thank you for shopping at kpastrologylearning.com.
No Post-Confirmation Refunds: We do not issue refunds for non-tangible irrevocable goods (“digital products”) once the order is confirmed and the product is sent or accessible by you.
Lifetime Digital Ownership: All purchases are final and are non-refundable. Because tuition grants permanent, lifetime video asset ownership via high-definition Google Drive downloads, transactions cannot be reversed, canceled, or refunded once access credentials have been transmitted.
2. Physical Reference Textbooks & Courier Delivery
Integrated Materials Fulfillment
Global Courier Dispatch: Alongside permanent digital asset rights, your tuition includes premium hardcopy bound reference manuals dispatched directly via international courier networks.
Bundled Non-Refundable Items: These textbook materials are inextricably tied to the educational curriculum and cannot be returned, exchanged, or refunded as standalone items.
Damaged Material Replacement: We recommend contacting us for assistance if you experience any technical or transit issues receiving or downloading our products. If your physical reference textbook arrives with severe structural damage sustained during transit, please document the package status immediately and contact our administrative team for a complimentary replacement copy.
3. Administrative Prerequisites for Order Creation
Mandatory Form Verification
Fulfillment Conditions: Your educational order profile, Google Drive download access, and physical manual shipping procedures are initiated exclusively after the secure post-payment Academy Verification Form is successfully completed.
Friction-Free Support: Delays or initial failure to complete the required post-payment registration metrics do not constitute valid grounds for tuition refund claims. Our team remains fully available to assist you in resolving any processing blockades.
4. Official Contact & Support Matrix
Contact us for any issues: If you have any questions about our Returns and Refunds Policy, please contact our administrative desk through our verified support channels:
Primary Electronic Mail Vault: bhagyaratnakolkata@gmail.com
Direct Telephonic Helpline: +91 917 890 7558
Authorized Support Window: Monday through Friday, between 10:00 AM and 5:00 PM (India Time).